Privacy Policy

Last Updated: January 2026

At Harshika Soft IT Solutions Private Limited (“Harshika Soft IT”, “we”, “our”, or “us”), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, contact us, or purchase our products and services.

By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

a) Personal Information

We may collect the following information when you interact with us:

• Full Name

• Email Address

• Phone Number

• Company Name (if applicable)

• Billing and Shipping Address

• Payment Information (processed securely through authorized third-party payment gateways; we do not store card or UPI details)

b) Non-Personal Information

We may automatically collect certain technical information, including:

• IP Address

• Browser Type and Version

• Pages Visited and Time Spent on the Website

• Device Information

• Approximate Location Data (based on browser or device settings)

2. Products and Services

We are engaged in the sale, supply, and support of electronics and IT-enabled products and services, including but not limited to:

• Consumer Electronics

• Computer Hardware and Accessories

• Networking Devices

• Electronic Components

• IT Products and Peripherals

• Software and Digital Solutions

• Electronics Repair, Installation, and Support Services

• IT Consulting and Technical Support Services

3. Use of Information

We use your information to:

• Process inquiries, quotations, and orders

• Deliver products and services

• Provide installation, technical support, and after-sales service

• Communicate order status, updates, and service information

• Improve our website, products, and customer experience

• Send promotional communications (only with your consent)

• Comply with legal and regulatory requirements

• Prevent fraud and enhance platform security

4. Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may be shared only with:

• Authorized third-party service providers (payment gateways, logistics partners, IT service providers)

• Government or regulatory authorities, when required by law

• Professional advisors such as auditors or legal consultants

All such parties are required to maintain strict confidentiality and appropriate security measures.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve website functionality and performance

• Understand user behavior and preferences

• Analyze website traffic and usage patterns

You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

6. Data Security

We implement reasonable technical and organizational safeguards to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no internet-based system is completely secure, and we cannot guarantee absolute security of your data.

7. Your Rights

You have the right to:

• Access your personal information

• Request correction or deletion of your data

• Withdraw consent for marketing communications

• Request details about how your data is used

To exercise these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or privacy practices. We encourage you to review their privacy policies separately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of our website or services indicates acceptance of the updated policy.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Harshika Soft IT Solutions Private Limited

Office Address:
1st Floor, Shop No. F-137
Poonam Shruti SK Stone, Latiff Park
Mira Road East, Mira Bhayandar
Thane, Maharashtra – 401107
India

Phone: +91 97026 498798
Email: support@harshikasoftit.com